Privacy Policy

PRIVACY POLICY

Last Updated: July 18, 2026

  1. ABOUT US

Perin Enterprises operates the TBH Auto Parts brand and the website tbh.org.in.

We manufacture, market and supply two-wheeler auto parts and provide services relating to product enquiries, dealership and distributorship opportunities, bulk orders, customer support and business communication.

This Privacy Policy explains how Perin Enterprises and TBH Auto Parts collect, use, store, protect and share personal information when you:

  • Visit or use our website;
  • Submit an enquiry through our website;
  • Submit a Facebook or Instagram Lead Form;
  • Contact us through WhatsApp, telephone, email or social media;
  • Enquire about our products, dealership or distributorship;
  • Otherwise communicate or conduct business with us.

By submitting your information or using our services, you acknowledge that you have read and understood this Privacy Policy.

  1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following information:

  • Full name;
  • Phone or mobile number;
  • Email address;
  • Business or shop name;
  • City, state and business location;
  • Business type, such as distributor, wholesaler, dealer, retailer or workshop;
  • GST availability or GST number, when voluntarily provided;
  • Required product, part name or vehicle model;
  • Dealership, distributorship or bulk-purchase requirements;
  • Messages, enquiries, feedback and communications sent to us;
  • Information submitted through Facebook and Instagram Lead Forms;
  • Call, WhatsApp or follow-up status maintained by our Sales Team.

We do not request credit-card, debit-card or online-banking details through our dealership or distributorship lead forms.

  1. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain technical information may be collected automatically, where applicable, including:

  • Internet Protocol address;
  • Device type and operating system;
  • Browser type;
  • Pages visited and time spent on the website;
  • Referring website or advertisement;
  • Approximate location based on technical information;
  • Cookies and similar technologies.

We may also receive campaign, advertisement, form and platform information when you submit an enquiry through Facebook or Instagram.

  1. HOW WE COLLECT INFORMATION

We may collect personal information:

  • Directly from you when you submit a form or contact us;
  • Through Facebook or Instagram Lead Ads;
  • Through telephone, WhatsApp, email or social-media communication;
  • Through our website contact or enquiry forms;
  • Through our authorized employees and Sales Team;
  • Automatically through cookies, analytics and similar technologies;
  • From service providers that assist us in operating our website, advertising or lead-management systems.
  1. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • Process product, dealership and distributorship enquiries;
  • Contact you through telephone, WhatsApp, email or social media;
  • Provide product catalogues, prices and other requested information;
  • Understand your product and vehicle-model requirements;
  • Verify legitimate trade and business enquiries;
  • Assign enquiries to our authorized Sales Team;
  • Maintain lead, call and follow-up records;
  • Provide customer support;
  • Process bulk-order or business-partnership discussions;
  • Improve our products, advertising, website and customer service;
  • Measure the performance of our advertisements and enquiry campaigns;
  • Prevent fraudulent, false or unauthorized enquiries;
  • Protect our business, website and communication systems;
  • Comply with applicable legal, regulatory or governmental requirements.
  1. COMMUNICATION AND MARKETING

When you submit an enquiry, you authorize Perin Enterprises, TBH Auto Parts and their authorized representatives to contact you regarding:

  • Product information;
  • Dealership or distributorship opportunities;
  • Price lists and catalogues;
  • Business proposals;
  • Follow-up calls;
  • Relevant trade offers and updates.

We may contact you through telephone, WhatsApp, SMS, email or social-media messaging.

You may ask us to stop promotional communication at any time by informing our representative or contacting us through the details provided below. We may still communicate with you regarding an active enquiry, order, payment, complaint or other business matter.

  1. FACEBOOK AND INSTAGRAM LEAD FORMS

When you submit information through a Facebook or Instagram Lead Form:

  • Meta may process your information according to its own privacy policy and terms;
  • The submitted information may be transferred to us;
  • We may store the lead information in Meta business tools, Google Sheets, Google Workspace or another authorized lead-management system;
  • Our authorized Sales Team may use the information to contact and assist you;
  • Campaign name, advertisement name, form name and platform details may be recorded for lead-management and performance-measurement purposes.
  1. HOW WE SHARE PERSONAL INFORMATION

We may share personal information only when reasonably necessary with:

  • Authorized employees and Sales Team members;
  • Companies or persons working on our behalf;
  • Website-hosting and technical-service providers;
  • Meta, when Facebook or Instagram services are used;
  • Google Workspace or Google Sheets for lead-management purposes;
  • Analytics, advertising and customer-management service providers;
  • Professional advisers such as accountants, auditors or legal advisers;
  • Government, regulatory, law-enforcement or judicial authorities when required by law;
  • A successor entity in the event of a legitimate business restructuring, merger, acquisition or transfer.

We do not sell or rent customer contact information to unrelated third parties.

  1. GOOGLE SHEETS AND LEAD MANAGEMENT

Customer enquiries may be maintained in a secure business spreadsheet or lead-management system.

The information may include:

  • Lead date;
  • Customer name;
  • Phone number;
  • Business or shop details;
  • City and state;
  • Business type;
  • GST availability;
  • Required product or model;
  • Call-connected status;
  • Deal-final status;
  • Follow-up remarks.

Access to this information is intended to be limited to authorized persons who require it for legitimate business purposes.

  1. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

  • Operate website features;
  • Remember user preferences;
  • Understand website usage;
  • Improve website performance;
  • Measure advertisement effectiveness;
  • Prevent misuse or security issues.

Where third-party analytics or advertising tools are enabled, those providers may process technical information according to their respective privacy policies.

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Process and follow up on your enquiry;
  • Maintain the business relationship;
  • Complete an order or business transaction;
  • Provide customer support;
  • Maintain legitimate sales and business records;
  • Resolve disputes;
  • Prevent fraud;
  • Comply with legal, accounting or regulatory requirements.

Information that is no longer required may be deleted, anonymized or securely archived, subject to applicable legal requirements.

  1. DATA SECURITY

We use reasonable administrative, technical and organizational measures to protect personal information against:

  • Unauthorized access;
  • Accidental loss;
  • Misuse;
  • Alteration;
  • Disclosure;
  • Destruction.

However, no website, internet transmission, cloud system, telephone communication or electronic-storage method can be guaranteed to be completely secure.

Customers should not send passwords, payment-card details or other highly sensitive information through unsecured communication channels.

  1. YOUR RIGHTS AND CHOICES

Subject to applicable law, you may request:

  • Access to the personal information we hold about you;
  • Correction of inaccurate or incomplete information;
  • Deletion of information that is no longer required;
  • Withdrawal of consent for promotional communication;
  • Information about how your personal data is being used;
  • Resolution of a complaint relating to your personal information.

We may need to verify your identity before processing a request.

Withdrawal of consent will not affect processing that was lawfully completed before the withdrawal. Certain information may be retained where required for legal, regulatory, accounting or legitimate business purposes.

  1. CHILDREN’S PRIVACY

Our website, products and dealership or distributorship services are intended for adults and legitimate businesses.

We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to us, they may contact us to request its deletion.

  1. THIRD-PARTY WEBSITES AND SERVICES

Our website or communication may contain links to third-party websites, social-media platforms, payment services or other external services.

These third parties operate under their own privacy policies and terms. Perin Enterprises and TBH Auto Parts are not responsible for the privacy, security or content practices of third-party websites or services.

  1. INTERNATIONAL DATA PROCESSING

Some technology, hosting, advertising, analytics or cloud-service providers used by us may process or store information outside India.

Where such processing occurs, we expect our service providers to process information according to applicable laws, contractual obligations and their published privacy policies.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices;
  • New website features or services;
  • Changes in technology;
  • Legal or regulatory requirements.

The updated version will be published on our website with a revised “Last Updated” date.

  1. CONTACT AND GRIEVANCE REQUESTS

For questions, complaints, correction requests, deletion requests or concerns regarding this Privacy Policy or your personal information, please contact:

Perin Enterprises – TBH Auto Parts

Address:
Plot No. 60, Quark City,
Rajpura, Punjab – 140401,
India

Email:
info@tbh.org.in

Phone / WhatsApp:
+91 73408 28481

Website:
tbh.org.in

Perin Enterprises is responsible for handling personal information collected for TBH Auto Parts website enquiries, advertisements, dealership enquiries, distributorship enquiries and related business communications.